HEARTHWISE Digital Delivery Policy

Last updated: October 4, 2026

HEARTHWISE currently sells digital products only, including downloadable PDF cookbooks. No physical products are shipped.

Digital Delivery

After your payment has been successfully processed, your purchased digital product will be made available electronically through the delivery method provided at checkout or following your purchase.

There are no shipping fees for HEARTHWISE digital products.

Delivery Time

Digital products are generally available immediately after successful payment. In some cases, processing or technical delays may occur.

If you do not receive access to your purchase, please check the email address used when placing your order, including your spam or junk folder.

If you still cannot access your purchase, contact us at hearthwise2@gmail.com with your name and order number.

International Orders

HEARTHWISE digital products may be purchased from supported countries and regions where our store and payment services are available.

Because products are delivered digitally, there are no international shipping charges, customs duties, physical delivery times or tracking numbers.

Depending on your location, applicable taxes may be calculated at checkout where required.

Incorrect Email or Delivery Information

Customers are responsible for providing accurate contact information when placing an order. If you entered an incorrect email address or are experiencing a delivery problem, contact us and we will make reasonable efforts to assist you.

Physical Shipping

HEARTHWISE currently does not ship physical copies of its cookbooks. Any cookbook purchased through our store is a digital product unless the product page specifically states otherwise.

Questions

For questions or problems with your digital order, contact:

HEARTHWISE
Email: hearthwise2@gmail.com
Website: hearthwise.ca

We will make reasonable efforts to help resolve digital delivery issues as quickly as possible.